Strategy Consulting

In today’s digital economy, companies are looking to adapt their offers and organization to meet the changing needs of their customers and create a competitive advantage. Our team of digital transformation experts will guide you through the process of becoming customer centric, data driven, and innovative. We’ll apply our unique frameworks to create a custom blueprint for your digital transformation.

Strategy Consulting

Create Your Unique Path to Success

Digital Assessments

Businesses often struggle with how to justify the spend required to deploy a new digital experience. Robo Retail has a lean, proven process that includes a detailed analysis of your customer experience and identifies your greatest opportunities for growth. As part of our process, we’ll analyze your customer data and mystery shop your business and your competitors to identify any gaps or friction points. We’ll then calculate the potential return on investment that can be expected by making these improvements to your digital retail experience.

Strategy Workshops

Larger businesses can sometimes struggle with formulating complex strategies that need to be coordinated across multiple departments or obtain the buy-in of franchisees. Our facilitated strategy workshops are a very effective tool to build consensus around your retail “Big Bets”. After completing our strategy workshop, your business will be aligned on a set of investment priorities along with having experience storyboards which will get cascaded to the delivery teams to ensure your aligned vision of the desired experience is realized.

Solution Architecture

Once you have your desired digital retail experience in mind, solution architecture is the necessary step to identify the needed capabilities and evaluate potential solution alternatives. Robo Retail will create future-state maps which are then used to develop cost estimates and help create an implementation plan. Robo Retail’s Solution Architects will help to minimize your costs and ensure you achieve the greatest results.

Applied Innovation

Our 6 P’s of Innovation Framework will help accelerate the pace of change in your organization and enable you to take more concepts from idea to production. Robo Retail will provide the hands-on support to properly institute your own innovation process that will bring more successful digital experiences to market, faster.

Customer Targeting

Customer targeting is a tried and true method of effective marketing. This involves breaking down your potential customer base into different groups based on their needs and behaviour differences. We will then calculate the expected size, lifecycle and contribution to revenue for each group. With that information we can identify the key value propositions for each demographic population and instrument a marketing plan that reaches the intended audience with the right messaging to motivate them to buy from you.